Frequently Asked Questions

It’s simple! Send us your favorite frames, choose your new lenses, upload your prescription, and we’ll replace the lenses with your updated prescription. Once ready, we’ll ship them back to you!

We can replace lenses for most frames, including metal, plastic, rimless, and semi-rimless designs. If you’re unsure, contact us before sending them in!

We provide single vision, bifocals, progressive lenses, blue light blocking, anti-glare, transition lenses, and more!

After placing your order, we’ll provide easy shipping instructions to safely send your frames to our lab.

Our typical turnaround time is 7-10 business days from the moment we receive your frames.

We recommend using a secure, padded package when sending your frames. If you’re concerned, consider adding shipping insurance for extra protection.

Yes! We can replace prescription and non-prescription sunglass lenses, including polarized and tinted options.

We don’t accept direct insurance payments, but we provide receipts you can submit for reimbursement with most providers.

Yes! You can upload a clear photo of your prescription or enter your details manually. If your prescription is outdated, we recommend getting an eye exam first.

We offer a satisfaction guarantee! If there’s any issue with your lenses, contact us within 30 days, and we’ll work to resolve it.

Yes! We can replace lenses in many designer and high-end brands. If you have specific concerns, send us a message before placing your order.

Our pricing is affordable and transparent, starting at [insert price]. Costs depend on your lens type, coatings, and prescription strength.